Privacy policy
Last updated: July 24, 2026. We handle your data carefully, in compliance with the GDPR.
Data controller
AudiScale SAS is the controller for data collected through the website and application.
For any question about your data or to exercise your rights, write to contact@audiscale.com.
Data collected
We collect the data you provide and technical data required for the operation and security of the service.
- Account data : Name, email and billing information.
- Site data : URLs and audit results of the sites you connect.
- Security data : IP address and device type (User-Agent), recorded at account creation and sign-in.
- Usage data : Technical logs required for the operation of the service.
Purposes and legal bases
Each processing activity relies on a specific legal basis.
- Service provision : Account creation, audits and action execution. Legal basis: performance of the contract.
- Security and fraud prevention : We log the IP address and device at account creation and sign-in to detect abuse (multiple accounts, intrusions) and protect accounts. Legal basis: our legitimate interest (Art. 6(1)(f) GDPR).
- Legal obligations : Accounting and billing. Legal basis: compliance with a legal obligation.
Retention and deletion
Account data (name, email, connected sites): kept while your account is active, then deleted or anonymized without delay when you delete your account.
Security logs (IP address, device): each entry is automatically anonymized 12 months after it was collected, whether your account is active or not. It is also anonymized without delay if you delete your account — whichever comes first. The activity history (action type, date) is kept, but without personal data beyond that point.
Billing data: kept for the legally required accounting and tax periods.
Subprocessors and transfers
We rely on contractually bound providers for hosting, payment, email delivery and AI processing, who access your data only to perform those services.
Where a provider processes data outside the European Union, appropriate safeguards (standard contractual clauses) are put in place.
Google data (Search Console & Analytics) and Limited Use
When you connect your Google Search Console and Google Analytics 4 properties, AudiScale reads your search-performance and audience data and — on your explicit action — submits your sitemap and requests reindexing of your URLs. These accesses are used solely to produce your audits, action plan and the fixes you approve.
AudiScale’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data — raw, aggregated or derived — to develop, train or improve generalized or foundational AI/ML models. Our AI features are limited to analyzing your own data to advise you; that data is neither shared with nor sold to third parties.
Your rights
Under the GDPR, you have rights of access, rectification, erasure, objection, restriction and portability. To exercise them, write to contact@audiscale.com.
You may also lodge a complaint with your supervisory authority (in France, the CNIL).
Cookies
The site uses strictly necessary cookies (including remembering your language and session) and, where applicable, analytics cookies with your consent.